1. Controller and Contact
Data controller: Skill Track. CVR: 26078326. Transformervej 13, 2860 Søborg, Denmark. Email: info@skilltrack.fun.
Privacy Policy
This Privacy Policy explains how Skill Track collects, uses, shares, and protects personal data when you use our website, services, and products.
2. What We Collect
We may collect the following categories of personal data: account and contact details (such as name, email, and customer identifiers), login and authentication data, purchase and billing information (including transaction references), token usage and service activity data, customer support messages, device and technical data (such as IP address, browser type, and basic analytics events), and content you submit to the service (for example text you provide for quiz generation).
3. How We Use Personal Data
We use personal data to create and manage accounts, provide and operate the service (including token balance and quiz generation), process orders and payments, deliver physical products, respond to support requests, improve reliability and security, prevent fraud and abuse, comply with legal obligations, and communicate essential service information (for example confirmations and system messages). If you sign up for marketing, we may send newsletters and product updates.
4. Legal Bases
We process personal data based on one or more legal bases: performance of a contract (to deliver the service and your purchases), legitimate interests (to secure, maintain, and improve the service, and prevent misuse), compliance with legal obligations (for example bookkeeping requirements), and consent (for marketing and certain optional cookies or tracking where required).
5. Cookies and Similar Technologies
We may use cookies and similar technologies to operate the site, remember preferences, enable core functionality, and measure performance. Where required by law, non-essential cookies are only used with your consent. You can manage cookie preferences in your browser settings and, where available, through our cookie controls.
6. Sharing and Processors
We share personal data only when necessary to operate the service. This may include service providers that act as processors, such as hosting and infrastructure providers, email delivery providers, analytics tools, and customer support tools. Payments are handled by Shopify and Shopify-approved payment providers. We may share data when required by law or to protect rights, security, and prevent fraud.
7. International Transfers
Your data may be processed outside the EU or EEA if one of our providers operates there. When transfers occur, we use appropriate safeguards required by GDPR, such as EU Standard Contractual Clauses or equivalent measures.
8. Data Retention
We keep personal data only for as long as necessary for the purposes described. Retention depends on the type of data and the reason for processing. For example, purchase records may be retained to meet legal bookkeeping obligations. Account data is retained while your account is active and may be deleted or anonymized when no longer needed, subject to legal requirements.
9. Security
We apply reasonable technical and organizational measures to protect personal data, including access controls and security monitoring. No system is fully secure, and we cannot guarantee absolute security.
10. Your Rights
Under GDPR, you may have the right to access your data, correct inaccurate data, delete data, restrict processing, object to processing based on legitimate interests, receive data portability where applicable, and withdraw consent where processing is based on consent. To exercise rights, contact us at info@skilltrack.fun.
11. Marketing Communications
If you subscribe to marketing, you can opt out at any time using the unsubscribe link in emails or by contacting us. Service-related messages, such as purchase confirmations and important account notices, may still be sent when necessary.
12. Children
Our services are intended for adults and organizations. If you believe a child has provided personal data to us without appropriate consent, contact us so we can take appropriate action.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on the website or through other reasonable means. Continued use after changes means you accept the updated policy.
14. Complaints
If you believe we process personal data unlawfully, you can contact us first. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).